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Re: Full restore.."red screen error"

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Hi there

I am using an HP Pro 3010 5FF which was pre-installed with Win7 Professional. I have been having the RED SCREEN errors as above, and have tried all the suggestions to recover the machine (using the supplied recovery disks) about 12 times now. I have tried the following:

 

Ethernet dis-connected

Mouse & Keyboard dis-connected

Screen (TV) on HDMI dis-connected

I have taken the BIOS battery out for 5 minutes and then replaced.

I am using a standard screen connected through a D-connector on the Graphics card.

 

So basically the software is being installed with ONLY a normal screen attached!!!

 

I have made progress because the screen displays Windows 7 startup screen, then ' Setup is preparing your computer for first use', then the error:

Windows could not complete the installation. To install windows on this computer, restart the installation

and again..........and again..........and again..........(whenever I retry).

 

It appears to me that Windows 7 has been installed, but I cannot get access to it.

If I just crash the machine, wait and restart, I get the SAFE Menu (the cursor keys and the space bar work OK). But it then continues as before.

 

The strange think is that I was supplied by HP with a copy of Windows XP (SP3) in addition to Windows 7 Professional, and this will install quite normaly. However having bought the machine with Windows 7 on it, that is what I want.

 

Can anybody suggest any OTHER things I can do to get this machine to work normaly????

 


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