Re: System Reset
Hello, Factory recovery will work only if the recovery partition is intact. Since you installed custom Windows 7 on the unit, it is likely that the partition might have been deleted. Also even if the...
View ArticleRe: 8100 Elite won't boot but fans are going flat out
Hello, I understand that the system is not POSTing. Please try removing the CMOS battery and all the RAMs in the unit. Power on the unit. If it beeps 5 times, Put one stick of RAM in the unit. You can...
View ArticleRe: HP Pro 3500 - Why Windows 8 Restore CDs?
Hello, My guess is that you bought the unit with Windows 8 with the downgrade option to Windows 7. These units come with windows 7 factory installed. The inbuilt recovery partition will have windows 7...
View ArticleRe: Having problem with Beep code
Hello, 1 short and 1 long beep could be an issue with memory. Please try reseating the RAM or one RAM at a time. You can also try one memory slot at a time to see if the issue is with a memory slot....
View ArticleRe: Running two screens from a HP 600B MT
Hello Richard, Almost all our business PCs support two displays without having to add any video cards to it. All of them would have two ports by default, mostly, one VGA and one DVI-D or DP. These can...
View ArticleRe: Pro 3400 MT 64 bit business - Internet connection
Hello, It is highly unlikely that the NIC would slowly die. But since you updated the drivers, please also try updating the BIOS from the HP website. You can also try a known good hard drive to see if...
View ArticleRe: How to see and format the HD on a HP Elite 8300 SFF
Hello, You should be able to download and run the HP Disk Sanitizer from the HP website. This software actually deletes all partitions and basically writes zeroes to the HDD. You can download...
View ArticleRe: Hp Elite 7500 and video card
Hello, Please let me know if the issue occurs if the video card is disconnected and the monitor connected to the onboard video ports. Thanks,Robin
View ArticleRe: 4 Beeps and RED LED Flash
Hello, 4 beeps is always issue with power. The PSU is not able to provide power to some device connected to it. So if you disconnected every device and powered on the unit with only the system board...
View ArticleRe: Correct BIOS version??
Hello, Sorry to inform you that sp54008.exe is the latest BIOS version that we have available for this unit. Thanks,Robin
View ArticleRe: HP Compaq Pro 6305 Small Form Factor - BIOS update fails
Hello, The latest BIOS that has been updated on the HP drivers and software page is sp63205.exe. Please try installing this soft pack and see if it updates the BIOS. Thanks,Robin
View ArticleRe: How to see and format the HD on a HP Elite 8300 SFF
Check the BIOS settings for booting. If UEFI is enabled, just disable it. Make sure BIOS compatibility is enabled and you should be able to boot from external media not formatted to boot from UEFI
View ArticleRe: How to see and format the HD on a HP Elite 8300 SFF
Hi Diane, If you are booting to DOS environement on your USB, it will not be able to recognize NTFS partitions on the HD. The HD is partitioned with NTFS out of the factory. If you have an NTFS-aware...
View ArticleElitebook 2740p writing gets messy sporadically
I posted this previously on the consumer forum, and an HP employee suggested I post here... Hi, I have been using my above laptop running windows 7 pro, and using journal note writer to do notes for...
View ArticleFunction Address 0xe31e6fda caused protection fault
Hi Everyone, The issue is resulting as an error when attempting to utilize an HP Officejet Pro 8500 A909a. Unfortunately I can't load drivers for this version becasue the disk is for a 32bit OS and...
View ArticleRe: dc5750 powers-up but no POST boot-up
hey bro!!!thanks i got my pc fixed applying your solution...may b contacting each other in future again
View ArticleGraphics card question
Hi, I am shawn Thank you for reading my post, first off my computer specs are: HP dc57502.5 GHz AMD Athalon X2 64bit 4800+(110 watts) (will upgrade to 3.0 GHz AMD Athalon X2 64bit 6000+, 89 watts)8gb...
View ArticleRe: Graphics card question
In the quick specs it also lists an ATI Radeon HD 3650 512mb ram, this card is listed as 78 watts.
View ArticleRe: Graphics card question
Hi: You may find the info at the thread below of help. One of the folks on the thread successfully installed an HD 7750 in his dc7800 SFF with the same 240W P/S as yours has....
View ArticleRe: dc 5800 unkown PCI Simple Communications controller
Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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