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Re: Missing BIOS Setting for new Video Card

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Hi:

 

An add on PCIe x16 video card overrides the onboard graphics under any circumstance on your model.

 

There is no BIOS setting to have the onboard and PCI express 16 graphics work at the same time.

 

The documentation you are reading pertains to having a PCI (not PCIex16) video card installed and changing the BIOS setting for the PC to use the PCI video card first, vice the onboard graphics.

 

PCI VGA ConfigurationDisplayed only if there are multiple PCI video adapters in the system. Allows you to specify which VGA controller will be the “boot” or primary VGA controller.

 


Re: 800 AIO Front panel buttons

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link isn't working

 


FedUni_ICT wrote:

Hi All,

 

We have also been having this issues with new HP EliteOne 800 units both Windows 7 & 8.1 x64 systems. We have been able to find out the confirmed resolution via our HP Corporate Support Staff.

 

The problem is how windows handles PS2 devices and this adds a registry entry to sort that out
Fix: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?lang=en&cc=us&sp4ts.oid=5272029&swItem=vc_114500_1

 

Just ignore the SoftPaq decription, as this also works for a HP 8300 All-in-One. 

 

We have tried this now on over 100 computers and it works everytime.

Kind Regards,

FedUni - ICT Services


 

Re: 800 AIO Eliteone Hardware Drivers for Volume hardware buttons

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FedUni_ICT wrote:

Hi All,

 
We have also been having this issues with both Windows 7 & 8.1 x64 systems. We have been able to find out the confirmed resolution via our HP Corporate Support Staff.

 
The problem is how windows handles PS2 devices and this adds a registry entry to sort that out
Fix: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?lang=en&cc=us&sp4ts.oid=5272029&swItem=vc_114500_1


Just ignore the SoftPaq description, as this also works for a HP 8300 All-in-One.


In the answer above, it relates to the command line
"cmd.exe /c reg.exe add "HKLM\System\CurrentControlSet\Services\i8042prt\Parameters" /v "Headless" /t REG_DWORD /d 1 /f"

 

We have tried this now on over 100 computers and it works everytime.

 

Kind Regards,

 

FedUni - ICT Services


Link doesn't work

Re: Bios up date for dc7600 small form factor

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HP DC 7600

 

OLD BIOS  V1.06

 

PLEASE TELL HOW UPDATE OUR BIOS VERSION WHICH IS LATEST

 

KINDLY TELL ME AM MUCH WORRIED ABOUT HER

How Can I Use the Onboard VGA WITH a PCI-E Display Adapter?

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 Hi everyone,

 

My machine is a HP ProDesk 490 G2 MT and i have AMD Radeon HD 8490 DP (1GB) PCIe x16 Crd E1C64AA as my graphic. I'm newbie in this kind of hardware stuff. but my question is if i have a several plugs on my computer why i just can display one monitor?

 

Is there a way to use at least two monitors on my machine without buying new graphic cards?

 

Thanks in advance.

Re: dc7600 BIOS UPDATE PROBLEM?

Re: HP DC7600 with intel 945g chipset supports core 2 duo, BIOS update needed.

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Mr. Tikkanen is correct. HP is in business to make money, and paying people to support old machinery indefinitely is not consistent with that goal. They'd like us to buy new machines instead, and we can hardly blame them. Car companies take the same attitude, for example, and so do software companies. Don't feel annoyed, just upgrade your DC7600 as much as it makes sense to you for the money, and be glad computers don't wear out like other consumer goods.

 

For example, replacing your HDD with a solid state drive will give a noticeable improvement in speed, especially on boot ups and program loads, and SSDs have become very economical. Add 4GB of 667MHz memory, which is also cheap now and is the fastest supported by the mainboard. Buy a used graphics card from ATI to relieve some load on your CPU. Use software utilities like TuneUp 2006 to optimize settings, and download the free TCP-IP Optimizer for Internet access.

 

If despite all that your DC7600 finally feels too slow to bear, buy a used next-generation PC, and take the plunge to a 64 bit OS.

 

Regards,

Ed Hargrove

 

 

Re: HP Compaq 6200 Pro SFF RESTARTS 10-15 SECONDS AFTER SHUTDOWN

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Ca anyone tell me if this problem has a permanent solution please. The same problem has only occurred in the last couple of weeks.
Regards

 

David


HpBiosGuy wrote:

Hi all,

 

Does the system still do this after removing the network cable?  Are any USB devices attached?  What BIOS version are you using?

 

I hope we can track down the problem.


 


Re: I have a couple of D5850M/A4459, Can any one help I can't find them on the site

Problem Installing WinHlp32, KB 917607

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Hi,

 

I can't get WinHlp32 to work properly on all 3 of my my Elite 800's (Win 8.1).  I've done this for many different computers and never had this problem.

 

I tried installing http://support.microsoft.com/kb/917607 and it ended up not installing the executable so I deleted the old executable, reinstalled the kb, and it seemed to work.  At this point, it works from the OS but not when accessed from an application; when a topic is selected, Windows Help says it cannot find the file and wants me to locate the file.  This makes me think that the installer failed in some other way too.  I will also have to do this for more machines so I need to fix it.  Does anyone have any ideas?

 

Thanks,

Albert

 

Re: I have a couple of D5850M/A4459, Can any one help I can't find them on the site

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I called  HP and they verified that they are actually DC5850M  by the model number and the serial number on the 2 that I am responsible for. The drivers and manuals agree except for the one digit missing in the model number. I looked at the ones that I have and I even successfully flashed the BIOS Mine had the initial  BIOS release on them I think should help. Good Luck Ron Silver

Re: HP EliteDesk 800 G1 SFF will not wake from sleep mode

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Any suggestions for resolving the issue would be greatly appreciated as this issue is affecting several computers in our environment. Thanks!

Re: 1720-SMART Hard Drive detects imminent failure Attribute failed: #5

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Hi PurtyQwerty

 

With a failing hard disk, your first priority is to back up your most important data - which of course you should have been doing anyway! But if not, DO IT NOW - BEFORE you start trying to install the new "C Drive" disk. Copy the relevant folders (eg My Documents, Mt Image, My Videos etc, plus your email files and any  other important user files) onto alterative media like one or more data sticks. If you have a huge amount of data, it may be cheaper to buy 2 HDDs and, for a laptop,  a remote enclosure – then you will have a back up facility for the future. (see below)

 

Choose the replacement HDD you need. Depending on your machine this could be 3.5inch (desktop) or 2.5inch (laptop). If the machine is more than about 12 years old, the HDD may have a PATA/IDE (parallel) interface. More recent models will have a SATA (serial) interface. So check out the physical size and interface type – then decide on the capacity. You can take the opportunity to install a higher capacity drive with a faster spin speed than the existing one if you like. Assuming your interface is SATA, you may also consider purchasing an SSD (solid state drive) as the replacement HDD  – more expensive but faster and no delicate mechanicals to worry about.

 

I’m going to assume you have a laptop PC that’s about four years old – in which case you’ll almost certainly need a 2.5inch SATA drive. Make sure you don’t buy an mSATA device – these are much smaller and the plug won’t fit your machine! You’ll also need to buy or borrow an external disk enclosure with USB lead - suitable for the type of disk you have. This is essential for the cloning processs on a laptop as well as for backing up files later.

 

If you have a desktop with a spare drive bay and power/SATA interface lead, then you won’t of course need an enclosure and will just need a new 3.5 inch disk (or two – one replacement for the C: drive and one for future back-ups)..

 

Providing your machine is working normally (apart from that message on boot-up), you can make an exact copy of the HDD onto your new one, Most disk manufacturers provide a free cut down version of Acronis True Image (or Norton Ghost or similar) to download which allows you to copy everything on your existing disk onto your new disk. (It's called "cloning" the disk.) . I believe recent versions of Windows (viz: win7 onwards) also have this facility built-in to their Backup Tools area. You could alternatively download Macrium Reflect Free ) which will let you create a clone.

 

The result of Cloning is a disk that is identical to your existing hard drive - including the Master Boot Record and with more empty space if you decide to buy a larger disk than you had before. You’ll find step by step instructions for cloning at http://pagestart.com which provides versions for windows XP and later.. For earlier versions of windows, the instructions for XP will suffice. For Win7 onwards you need to make sure that both partitions are included – this is explained on the pagestart site.

 

When cloning is finished, you’ll need to physically remove the old disk and install the new one. Turn off power to the machine by pulling out the power lead. On a laptop, you must also remove the battery then press and hold the start button for at least 10 seconds to help discharge any capacitors inside. Now follow the manufacturer’s instructions (HP Maintenance and Service Guide) to remove the old disk. Although many technicians don’t bother, it’s wise to take electrostatic precautions while handling disks – basically bond yourself electrically to the metal frame of the machine with an electrostatic wrist strap and avoid touching the circuit board and metal connectors of the disk and inside the laptop– hold the disk by its long edges and connectors byt their plastic parts.

 

It's not a difficult job - work methodically, be careful and take your time. YOu should end up with a machine that works better and faster than before.

 

Good luck!

 

 

 

 

 

Re: Windows 7 x64 Drivers for DC7800

Re: Windows 7 x64 Drivers for DC7800


Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

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Howdy All,

 

Every HP link in this post is broken. Any ideas why HP removed the files? (or maybe I'm doing something wrong) Ideas?

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

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Hi:

 

HP redesigned the support pages a few months ago.

 

If you need the link to the PCI Simple Comms Controller driver, go to the dc7700 support page, download and install the Intel Host Embedded Controller Interface (HECI) Driver found under the chipset driver section.

 

If you need it for Windows 7, use the Vista driver.

 

Sometimes you have to manually install the driver if the auto install method doesn't work.

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

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Hi Paul , 

 

I have same problem with PCI Simple Communications Controller , I use windows 7 ultimate on 32 BIT , HP Compaq DC7700 CM   

Problem in hardwer Ids : 

 

PCI\VEN_8086&DEV_2994&SUBSYS_2802103C&REV_02
PCI\VEN_8086&DEV_2994&SUBSYS_2802103C
PCI\VEN_8086&DEV_2994&CC_078000
PCI\VEN_8086&DEV_2994&CC_0780

 

And device status is : 

 

The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.


To find a driver for this device, click Update Driver.

 

Re: HP DC7700 driver missing for -PCI Simple Communications Controller using Windows 7

Remove HP addon to Windows Login

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I enabled some HP software security features when I set up my EliteBook 8570 with Windows 7. 

 

This included adding some features to the Windows Login panel.

 

I've never used these features. Worse, they slow down the normal Login by at least 30 seconds and sometimes 60+.  This is really irritating.

 

I want to restore the default Windows Login.  What do I have to do to restore the normal Windows Login?

 

tia

 

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